At phdream app, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal information we collect from Filipino players, how we use it, and the steps we take to keep it safe. Reading this page gives you full visibility into how your data is handled on our platform.
When you register and use phdream app, we collect certain personal information that is necessary to operate your account and deliver a safe, personalised gaming experience to Filipino players. The information we collect falls into two broad categories: information you provide directly to us, and information we collect automatically as you use the platform. We are transparent about both, and we only collect what is genuinely needed.
Information you provide directly includes your full name, date of birth, email address, mobile number, and payment details when you register or make a transaction. We may also ask for a government-issued ID as part of our identity verification process, which is required under Philippine regulations for online gaming platforms. This verification step protects both you and the integrity of the platform.
Information collected automatically includes your device type, operating system, browser, IP address, and in-app activity such as games played, bets placed, and session duration. This data helps us improve platform performance, detect suspicious activity, and personalise your experience. We do not collect any information beyond what is necessary for these purposes, and we never sell your personal data to third parties under any circumstances.
The personal information collected by phdream app is used exclusively to operate, maintain, and improve the platform for Filipino players. Your account details allow us to verify your identity, process deposits and withdrawals in Philippine pesos, and ensure that only authorised users can access your account. Without this information, we would be unable to provide you with a secure and functional gaming environment.
We also use your information to comply with our legal and regulatory obligations under Philippine law, including anti-money laundering requirements and responsible gaming obligations. Where required, we may share limited information with licensed payment processors, identity verification providers, or regulatory authorities — but only to the extent strictly necessary and always under binding confidentiality agreements. We do not share your data with advertisers or unrelated third parties.
Your contact details may be used to send you important account notifications, security alerts, and updates about changes to our platform or policies. If you have opted in to receive promotional communications, we may also send you relevant offers and platform news. You can update your communication preferences at any time through your account settings, and opting out of marketing messages will never affect your ability to use phdream app.
phdream app uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a Filipino player. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in during a session, and understand how different parts of the platform are being used. Without essential cookies, certain features of the platform may not work as intended.
We use three types of cookies: essential cookies that are required for the platform to function; performance cookies that help us analyse how the platform is used so we can make improvements; and preference cookies that remember your settings and personalisation choices. We do not use cookies to track your activity across unrelated third-party websites, and we do not sell cookie data to advertisers or data brokers.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to log in or use certain features of phdream app. For more information about how we use cookies and how to control them, please visit our FAQ page, where we have provided detailed guidance for Filipino players using different devices and browsers.
We take the security of your personal information seriously and have implemented a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and phdream app is encrypted using industry-standard protocols. Our servers are hosted in secure facilities with strict access controls, and our team undergoes regular security training to maintain the highest standards of data protection.
Your personal data is retained for as long as your account remains active and for a reasonable period thereafter, as required by Philippine law and our regulatory obligations. If you close your account, we will retain certain records for the minimum period required by law — typically for anti-money laundering and dispute resolution purposes — after which your data will be securely deleted or anonymised. We do not retain data beyond what is legally or operationally necessary.
In the unlikely event of a data breach that affects your personal information, phdream app will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012. We will provide clear information about what happened, what data was affected, and what steps we are taking to address the situation. Your trust is our priority, and we are committed to handling any such incident with full transparency and urgency.
Under the Philippine Data Privacy Act of 2012, you have a number of important rights in relation to your personal information held by phdream app. These rights include the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information in your account. We are committed to honouring these rights promptly and without unnecessary barriers.
You also have the right to object to the processing of your personal data in certain circumstances, the right to request the erasure of your data where it is no longer necessary for the purposes for which it was collected, and the right to data portability where technically feasible. To exercise any of these rights, you may contact our support team using the details provided on this platform. We will respond to all valid requests within the timeframe required by Philippine law.
If you believe that phdream app has not handled your personal data in accordance with this Privacy Policy or applicable Philippine law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We encourage you to contact us first so that we can address your concern directly and efficiently. Our goal is always to resolve privacy-related issues quickly and to your satisfaction, and we take every complaint seriously as an opportunity to improve our practices.
Last updated: June 2025
This Privacy Policy may be updated from time to time to reflect changes in our practices or applicable Philippine law. We will notify registered users of any material changes via email or an in-app notification. For questions about this policy, please visit our FAQ page or review our Terms and Conditions for additional context about how phdream app operates.
Your data is in safe hands at phdream app. Join thousands of Filipino players who trust our platform for mobile-first sports betting and casino-style entertainment — secure, fair, and built for the Philippines.